The Vice President of Venue Operations is a member of the Executive Leadership Team. This person leads the Indianapolis Symphony Orchestra’s events and venue operations team to provide a superior experience for guests while ensuring the safety of both patrons and employees, develop strategies to derive increased revenue from venue rentals and the ISO’s food and beverage operation, plan for future needs of the facilities, and oversee the ISO’s summer Symphony on the Prairie series.
B.A. or B.S. degree in a related field required. At least five years related experience in venue or event management including supervision of a substantial number of employees. Concert hall, performing arts center, or amphitheater operations experience preferred. Excellent written, oral and interpersonal communication skills. Ability to multi-task and provide a calm demeanor in a fast-paced environment is essential. Strong interpersonal relations, particularly with other members of the executive leadership team. Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook. Experience with Momentus or other similar venue management systems preferred. This position requires an individual who is able to work a flexible schedule that will include evenings and weekends due to the nature of performances and be available 24 hours/7 days a week for emergency calls. Work often requires ability to manage and balance concerns and problems of patrons while maintaining established policies.